In the software market, there are hundreds of CRM solution providers, offering the most sophisticated and elaborate off-the-shelf software. Their services are based on implementing these solutions for your staff to use. What's most interesting is that these "projects" rely on implementing and customizing a very famous CRM software to make it work for your organization.

At Unidata Systems, we believe that a CRM solution is not just a software package to be implemented; rather, it's the adoption of a methodology that enhances efficiency in the commercial management processes, including pre-sales, sales, and after-sales. To achieve the adoption of this methodology, an organization seeking to implement a CRM solution must first reach a necessary level of maturity to standardize and make commercial management processes predictable. Subsequently, they can adopt a CRM software that allows adaptation to these optimized processes and maintain a process of monitoring and continuous improvement to increase efficiency gradually and predictably. All of these activities together constitute our CRM solution service at Unidata Systems.